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Research
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Booklists - Human factors
Design Research Brenda Laurel, editor, Cambridge, The MIT Press, 2003.
A collection of essays on ethnographic and quantitative research approaches. This book is thought provoking work that shows tactics for innovation from building a design research library to researching design of kids.
Contextual Design: Defining Customer-Centered Systems by Hugh Beyer, Karen Holtzblatt, San Diego: Academic Press, 1998.
Contextual Design is useful for anyone needing to perform design research in a professional and effective manner. It explains the method of contextual inquiry / contextual design and thoroughly details just about aspect imaginable. The book is a valuable asset in anyone's design analysis skills, yet it provides too little solid structure to balance out its sometimes mind-numbing detail. Still if you have the conviction to slog through it, the concepts it puts forth are great tools to have in hand.
The Measure of Man and Woman (revised edition) by Henry Dreyfuss Associates, New York: John Wiley & Sons, 2002.
Excellent reference book of anthropometric measurements, of both basic and operation-related types. Some diagrams contain so much information that they can be a bit hard to read, but the book is still an essential work to consult on projects where human factors and the body are an important design consideration.
Universal Principles of Design by William Lidwell, Kritina Holden and Jill Butler, Gloucester: Rockport, 2003.
In a methodical format, this book provides 1-page description of certain research-backed phenomena that influence the appeal and utility of design work. To this book's credit it is designed to be very accessible, resulting in a reference that has high continued value.
Don't Make Me Think by Steve Krug, Indianapolis: New Riders, 2000.
Good, no-nonsense overview of a few common questions and problems with web design, especially for content-heavy websites. Most significant to this book is its ability to discuss online usability in an accessible fashion
Designing Visual Interfaces by Kevin Mullet and Darrell Sano, Prentice Hall, 1995.
Despite being of an older generation of OS interface design, this book is highly laudible for its achievement to bridge the gap between general design principles and the electronic world. Covers topics such as contrast, proportion, structure, symmetry and representation. Provides examples of common errors
The Design of Everyday Things by Donald Norman, New York: Doubleday Publishing Group, 1988.
Either you love him or hate him, but he's definitely required reading. The Design of Everyday Things is a seminal book on the importance of the user-centered design practice. Norman states the need for designers to consider how their products functionally respond to their audience. He uses failure cases (and their consequences) to communicate the importance. The recommendation to "study people" is dominant throughout this book and it doesn't take long to figure out that Norman is at times almost blindingly single-minded with this message.
Information Appliances and Beyond by Eric Bergman, editor, Academic Press, 2000.
Collection of essays that look at the intersection of technology and personal consumer devices such as hand-held electronic organizers, vehicle navigation systems and game design. Getting dated, but still relevant.
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